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项目管理知识体系指南（PMBOK指南）（第5版）（英文版）

《项目管理知识体系指南（PMBOK指南）（第5版）（英文版）》是2015年11月电子工业出版社出版的图书，作者是项目管理协会（Project Management Institute）。

项目管理知识体系指南（PMBOK指南）（第5版）（英文版）基本信息

书名项目管理知识体系指南（PMBOK指南）（第5版）（英文版）
作者项目管理协会（Project Management Institute）
类别616页
出版社电子工业出版社
出版时间2015年11月
定价128 元
开本16 开
ISBN9787121274046

项目管理知识体系指南（PMBOK指南）（第5版）（英文版）图书目录

TABLE OF CONTENTS 1. INTRODUCTION..................................................................................................................... 1 1.1 Purpose of the PMBOK"para" label-module="para"> 1.2 What is a Project"para" label-module="para"> 1.2.1 The Relationships Among Portfolios, Programs, and Projects...................... 4 1.3 What is Project Management"para" label-module="para"> 1.4 Relationships Among Portfolio Management, Program Management, Project Management, and Organizational Project Management............................................ 7 1.4.1 Program Management.................................................................................... 9 1.4.2 Portfolio Management..................................................................................... 9 1.4.3 Projects and Strategic Planning................................................................... 10 1.4.4 Project Management Office.......................................................................... 11 1.5 Relationship Between Project Management, Operations Management, and Organizational Strategy............................................................................................. 12 1.5.1 Operations and Project Management........................................................... 12 1.5.2 Organizations and Project Management...................................................... 14 1.6 Business Value.......................................................................................................... 15 1.7 Role of the Project Manager...................................................................................... 16 1.7.1 Responsibilities and Competencies of the Project Manager....................... 17 1.7.2 Interpersonal Skills of a Project Manager.................................................... 17 1.8 Project Management Body of Knowledge................................................................ 18 2. ORGANIZATIONAL INFLUENCES AND PROJECT LIFE CYCLE.............................................. 19 2.1 Organizational Influences on Project Management................................................. 20 2.1.1 Organizational Cultures and Styles.............................................................. 20 2.1.2 Organizational Communications.................................................................. 21 2.1.3 Organizational Structures............................................................................. 21 2.1.4 Organizational Process Assets..................................................................... 27 2.1.5 Enterprise Environmental Factors................................................................ 29 2.2 Project Stakeholders and Governance..................................................................... 30 2.2.1 Project Stakeholders..................................................................................... 30 2.2.2 Project Governance....................................................................................... 34 2.2.3 Project Success............................................................................................. 35 2.3 Project Team.............................................................................................................. 35 2.3.1 Composition of Project Teams...................................................................... 37 2.4 Project Life Cycle....................................................................................................... 38 2.4.1 Characteristics of the Project Life Cycle...................................................... 38 2.4.2 Project Phases............................................................................................... 41 3. PROJECT MANAGEMENT PROCESSES................................................................................ 47 3.1 Common Project Management Process Interactions............................................... 50 3.2 Project Management Process Groups...................................................................... 52 3.3 Initiating Process Group............................................................................................ 54 3.4 Planning Process Group............................................................................................ 55 3.5 Executing Process Group.......................................................................................... 56 3.6 Monitoring and Controlling Process Group.............................................................. 57 3.7 Closing Process Group.............................................................................................. 57 3.8 Project Information.................................................................................................... 58 3.9 Role of the Knowledge Areas.................................................................................... 60 4. PROJECT INTEGRATION MANAGEMENT.............................................................................. 63 4.1 Develop Project Charter............................................................................................ 66 4.1.1 Develop Project Charter: Inputs.................................................................... 68 4.1.2 Develop Project Charter: Tools and Techniques........................................... 71 4.1.3 Develop Project Charter: Outputs................................................................. 71 4.2 Develop Project Management Plan........................................................................... 72 4.2.1 Develop Project Management Plan: Inputs.................................................. 74 4.2.2 Develop Project Management Plan: Tools and Techniques......................... 76 4.2.3 Develop Project Management Plan: Outputs................................................ 76 4.3 Direct and Manage Project Work.............................................................................. 79 4.3.1 Direct and Manage Project Work: Inputs..................................................... 82 4.3.2 Direct and Manage Project Work: Tools and Techniques............................ 83 4.3.3 Direct and Manage Project Work: Outputs................................................... 84 4.4 Monitor and Control Project Work............................................................................ 86 4.4.1 Monitor and Control Project Work: Inputs.................................................... 88 4.4.2 Monitor and Control Project Work: Tools and Techniques........................... 91 4.4.3 Monitor and Control Project Work: Outputs................................................. 92 4.5 Perform Integrated Change Control.......................................................................... 94 4.5.1 Perform Integrated Change Control: Inputs................................................. 97 4.5.2 Perform Integrated Change Control: Tools and Techniques........................ 98 4.5.3 Perform Integrated Change Control: Outputs............................................... 99 4.6 Close Project or Phase............................................................................................ 100 4.6.1 Close Project or Phase: Inputs.................................................................... 102 4.6.2 Close Project or Phase: Tools and Techniques........................................... 102 4.6.3 Close Project or Phase: Outputs................................................................. 103 5. PROJECT SCOPE MANAGEMENT....................................................................................... 105 5.1 Plan Scope Management......................................................................................... 107 5.1.1 Plan Scope Management: Inputs................................................................ 108 5.1.2 Plan Scope Management: Tools and Techniques....................................... 109 5.1.3 Plan Scope Management: Outputs............................................................. 109 5.2 Collect Requirements.............................................................................................. 110 5.2.1 Collect Requirements: Inputs..................................................................... 113 5.2.2 Collect Requirements: Tools and Techniques............................................ 114 5.2.3 Collect Requirements: Outputs................................................................... 117 5.3 Define Scope............................................................................................................ 120 5.3.1 Define Scope: Inputs................................................................................... 121 5.3.2 Define Scope: Tools and Techniques.......................................................... 122 5.3.3 Define Scope: Outputs................................................................................. 123 5.4 Create WBS.............................................................................................................. 125 5.4.1 Create WBS: Inputs..................................................................................... 127 5.4.2 Create WBS: Tools and Techniques............................................................ 128 5.4.3 Create WBS: Outputs................................................................................... 131 5.5 Validate Scope......................................................................................................... 133 5.5.1 Validate Scope: Inputs................................................................................ 134 5.5.2 Validate Scope: Tools and Techniques....................................................... 135 5.5.3 Validate Scope: Outputs.............................................................................. 135 5.6 Control Scope.......................................................................................................... 136 5.6.1 Control Scope: Inputs.................................................................................. 138 5.6.2 Control Scope: Tools and Techniques......................................................... 139 5.6.3 Control Scope: Outputs............................................................................... 139 6. PROJECT TIME MANAGEMENT.......................................................................................... 141 6.1 Plan Schedule Management.................................................................................. 145 6.1.1 Plan Schedule Management: Inputs........................................................... 146 6.1.2 Plan Schedule Management: Tools and Techniques.................................. 147 6.1.3 Plan Schedule Management: Outputs........................................................ 148 6.2 Define Activities....................................................................................................... 149 6.2.1 Define Activities: Inputs.............................................................................. 150 6.2.2 Define Activities: Tools and Techniques..................................................... 151 6.2.3 Define Activities: Outputs........................................................................... 152 6.3 Sequence Activities................................................................................................. 153 6.3.1 Sequence Activities: Inputs........................................................................ 154 6.3.2 Sequence Activities: Tools and Techniques............................................... 156 6.3.3 Sequence Activities: Outputs...................................................................... 159 6.4 Estimate Activity Resources................................................................................... 160 6.4.1 Estimate Activity Resources: Inputs........................................................... 162 6.4.2 Estimate Activity Resources: Tools and Techniques.................................. 164 6.4.3 Estimate Activity Resources: Outputs........................................................ 165 6.5 Estimate Activity Durations..................................................................................... 165 6.5.1 Estimate Activity Durations: Inputs............................................................ 167 6.5.2 Estimate Activity Durations: Tools and Techniques................................... 169 6.5.3 Estimate Activity Durations: Outputs......................................................... 172 6.6 Develop Schedule.................................................................................................... 172 6.6.1 Develop Schedule: Inputs........................................................................... 174 6.6.2 Develop Schedule: Tools and Techniques.................................................. 176 6.6.3 Develop Schedule: Outputs......................................................................... 181 6.7 Control Schedule..................................................................................................... 185 6.7.1 Control Schedule: Inputs............................................................................. 187 6.7.2 Control Schedule: Tools and Techniques.................................................... 188 6.7.3 Control Schedule: Outputs.......................................................................... 190 7. PROJECT COST MANAGEMENT......................................................................................... 193 7.1 Plan Cost Management........................................................................................... 195 7.1.1 Plan Cost Management: Inputs................................................................... 196 7.1.2 Plan Cost Management: Tools and Techniques.......................................... 198 7.1.3 Plan Cost Management: Outputs................................................................ 198 7.2 Estimate Costs......................................................................................................... 200 7.2.1 Estimate Costs: Inputs................................................................................ 202 7.2.2 Estimate Costs: Tools and Techniques....................................................... 204 7.2.3 Estimate Costs: Outputs.............................................................................. 207 7.3 Determine Budget.................................................................................................... 208 7.3.1 Determine Budget: Inputs........................................................................... 209 7.3.2 Determine Budget: Tools and Techniques.................................................. 211 7.3.3 Determine Budget: Outputs........................................................................ 212 7.4 Control Costs........................................................................................................... 215 7.4.1 Control Costs: Inputs................................................................................... 216 7.4.2 Control Costs: Tools and Techniques.......................................................... 217 7.4.3 Control Costs: Outputs................................................................................ 225 8. PROJECT QUALITY MANAGEMENT.................................................................................... 227 8.1 Plan Quality Management....................................................................................... 231 8.1.1 Plan Quality Management: Inputs.............................................................. 233 8.1.2 Plan Quality Management: Tools and Techniques..................................... 235 8.1.3 Plan Quality Management: Outputs............................................................ 241 8.2 Perform Quality Assurance..................................................................................... 242 8.2.1 Perform Quality Assurance: Inputs............................................................. 244 8.2.2 Perform Quality Assurance: Tools and Techniques.................................... 245 8.2.3 Perform Quality Assurance: Outputs.......................................................... 247 8.3 Control Quality......................................................................................................... 248 8.3.1 Control Quality: Inputs................................................................................ 250 8.3.2 Control Quality: Tools and Techniques....................................................... 252 8.3.3 Control Quality: Outputs.............................................................................. 252 9. PROJECT HUMAN RESOURCE MANAGEMENT................................................................... 255 9.1 Plan Human Resource Management....................................................................... 258 9.1.1 Plan Human Resource Management: Inputs.............................................. 259 9.1.2 Plan Human Resource Management: Tools and Techniques..................... 261 9.1.3 Plan Human Resource Management: Outputs........................................... 264 9.2 Acquire Project Team.............................................................................................. 267 9.2.1 Acquire Project Team: Inputs...................................................................... 269 9.2.2 Acquire Project Team: Tools and Techniques............................................. 270 9.2.3 Acquire Project Team: Outputs................................................................... 272 9.3 Develop Project Team.............................................................................................. 273 9.3.1 Develop Project Team: Inputs..................................................................... 274 9.3.2 Develop Project Team: Tools and Techniques............................................ 275 9.3.3 Develop Project Team: Outputs................................................................... 278 9.4 Manage Project Team.............................................................................................. 279 9.4.1 Manage Project Team: Inputs..................................................................... 281 9.4.2 Manage Project Team: Tools and Techniques............................................ 282 9.4.3 Manage Project Team: Outputs................................................................... 284 10. PROJECT COMMUNICATIONS MANAGEMENT................................................................. 287 10.1 Plan Communications Management..................................................................... 289 10.1.1 Plan Communications Management: Inputs............................................ 290 10.1.2 Plan Communications Management: Tools and Techniques................... 291 10.1.3 Plan Communications Management: Outputs..........................................296 10.2 Manage Communications..................................................................................... 297 10.2.1 Manage Communications: Inputs............................................................. 299 10.2.2 Manage Communications: Tools and Techniques.................................... 300 10.2.3 Manage Communications: Outputs.......................................................... 301 10.3 Control Communications....................................................................................... 303 10.3.1 Control Communications: Inputs.............................................................. 304 10.3.2 Control Communications: Tools and Techniques..................................... 306 10.3.3 Control Communications: Outputs............................................................ 307 11. PROJECT RISK MANAGEMENT........................................................................................ 309 11.1 Plan Risk Management......................................................................................... 313 11.1.1 Plan Risk Management: Inputs................................................................. 314 11.1.2 Plan Risk Management: Tools and Techniques........................................ 315 11.1.3 Plan Risk Management: Outputs.............................................................. 316 11.2 Identify Risks......................................................................................................... 319 11.2.1 Identify Risks: Inputs................................................................................ 321 11.2.2 Identify Risks: Tools and Techniques....................................................... 324 11.2.3 Identify Risks: Outputs.............................................................................. 327 11.3 Perform Qualitative Risk Analysis........................................................................ 328 11.3.1 Perform Qualitative Risk Analysis: Inputs................................................ 329 11.3.2 Perform Qualitative Risk Analysis: Tools and Techniques....................... 330 11.3.3 Perform Qualitative Risk Analysis: Outputs............................................. 333 11.4 Perform Quantitative Risk Analysis...................................................................... 333 11.4.1 Perform Quantitative Risk Analysis: Inputs............................................. 335 11.4.2 Perform Quantitative Risk Analysis: Tools and Techniques.................... 336 11.4.3 Perform Quantitative Risk Analysis: Outputs........................................... 341 11.5 Plan Risk Responses............................................................................................. 342 11.5.1 Plan Risk Responses: Inputs.................................................................... 343 11.5.2 Plan Risk Responses: Tools and Techniques........................................... 343 11.5.3 Plan Risk Responses: Outputs.................................................................. 346 11.6 Control Risks......................................................................................................... 349 11.6.1 Control Risks: Inputs................................................................................. 350 11.6.2 Control Risks: Tools and Techniques........................................................ 351 11.6.3 Control Risks: Outputs.............................................................................. 353 12. PROJECT PROCUREMENT MANAGEMENT....................................................................... 355 12.1 Plan Procurement Management........................................................................... 358 12.1.1 Plan Procurement Management: Inputs................................................... 360 12.1.2 Plan Procurement Management: Tools and Techniques.......................... 365 12.1.3 Plan Procurement Management: Outputs................................................ 366 12.2 Conduct Procurements.......................................................................................... 371 12.2.1 Conduct Procurements: Inputs................................................................. 373 12.2.2 Conduct Procurements: Tools and Techniques........................................ 375 12.2.3 Conduct Procurements: Outputs.............................................................. 377 12.3 Control Procurements........................................................................................... 379 12.3.1 Control Procurements: Inputs................................................................... 381 12.3.2 Control Procurements: Tools and Techniques.......................................... 383 12.3.3 Control Procurements: Outputs................................................................ 384 12.4 Close Procurements.............................................................................................. 386 12.4.1 Close Procurements: Inputs...................................................................... 388 12.4.2 Close Procurements: Tools and Techniques............................................. 388 12.4.3 Close Procurements: Outputs................................................................... 389 13. PROJECT STAKEHOLDER MANAGEMENT........................................................................ 391 13.1 Identify Stakeholders............................................................................................ 393 13.1.1 Identify Stakeholders: Inputs.................................................................... 394 13.1.2 Identify Stakeholders: Tools and Techniques........................................... 395 13.1.3 Identify Stakeholders: Outputs................................................................. 398 13.2 Plan Stakeholder Management............................................................................. 399 13.2.1 Plan Stakeholder Management: Inputs.................................................... 400 13.2.2 Plan Stakeholder Management: Tools and Techniques........................... 401 13.2.3 Plan Stakeholder Management: Outputs.................................................. 403 13.3 Manage Stakeholder Engagement........................................................................ 404 13.3.1 Manage Stakeholder Engagement: Inputs............................................... 406 13.3.2 Manage Stakeholder Engagement: Tools and Techniques...................... 407 13.3.3 Manage Stakeholder Engagement: Outputs............................................. 408 13.4 Control Stakeholder Engagement......................................................................... 409 13.4.1 Control Stakeholder Engagement: Inputs................................................ 411 13.4.2 Control Stakeholder Engagement: Tools and Techniques....................... 412 13.4.3 Control Stakeholder Engagement: Outputs.............................................. 413 ANNEX A1 THE STANDARD FOR PROJECT MANAGEMENT OF A PROJECT..........................417 APPENDIX X1 FIFTH EDITION CHANGES............................................................................... 463 APPENDIX X2 CONTRIBUTORS AND REVIEWERS OF THE PMBOK"para" label-module="para"> FIFTH EDITION....................................................................................................................... 483 APPENDIX X3 INTERPERSONAL SKILLS................................................................................ 513 REFERENCES........................................................................................................................ 521 GLOSSARY............................................................................................................................ 5232100433B

项目管理知识体系指南（PMBOK指南）（第5版）（英文版）造价信息

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第一部分 项目管理知识体系指南(PMBOK"para" label-module="para"> 1. 引论....................................................................................................................................1 1.1 指南概述和目的..............................................................................................................1 1.2 基本要素...........................................................................................................................4 2. 项目运行环境....................................................................................................................37 2.1 概述.................................................................................................................................37 2.2 事业环境因素................................................................................................................38 2.3 组织过程资产................................................................................................................39 2.4 组织系统.........................................................................................................................41 3. 项目经理的角色.................................................................................................................51 3.1 概述.................................................................................................................................51 3.2 项目经理的定义............................................................................................................52 3.3 项目经理的影响力范围................................................................................................52 3.4 项目经理的能力............................................................................................................56 3.5 执行整合.........................................................................................................................66 4. 项目整合管理...................................................................................................................69 4.1 制定项目章程................................................................................................................75 4.2 制定项目管理计划........................................................................................................82 4.3 指导与管理项目工作....................................................................................................90 4.4 管理项目知识................................................................................................................98 4.5 监控项目工作..............................................................................................................105 4.6 实施整体变更控制......................................................................................................113 4.7 结束项目或阶段..........................................................................................................121 5. 项目范围管理.................................................................................................................129 5.1 规划范围管理..............................................................................................................134 5.2 收集需求.......................................................................................................................138 5.3 定义范围.......................................................................................................................150 5.4 创建 WBS......................................................................................................................156 5.5 确认范围.......................................................................................................................163 5.6 控制范围.......................................................................................................................167 6. 项目进度管理...................................................................................................................173 6.1 规划进度管理..............................................................................................................179 6.2 定义活动.......................................................................................................................183 6.3 排列活动顺序..............................................................................................................187 6.4 估算活动持续时间......................................................................................................195 6.5 制定进度计划..............................................................................................................205 6.6 控制进度.......................................................................................................................222 7. 项目成本管理..................................................................................................................231 7.1 规划成本管理..............................................................................................................235 7.2 估算成本.......................................................................................................................240 7.3 制定预算.......................................................................................................................248 7.4 控制成本.......................................................................................................................257 8. 项目质量管理...................................................................................................................271 8.1 规划质量管理..............................................................................................................277 8.2 管理质量.......................................................................................................................288 8.3 控制质量......................................................................................................................298 9. 项目资源管理..................................................................................................................307 9.1 规划资源管理..............................................................................................................312 9.2 估算活动资源..............................................................................................................320 9.3 获取资源.......................................................................................................................328 9.4 建设团队.......................................................................................................................336 9.5 管理团队.......................................................................................................................345 9.6 控制资源.......................................................................................................................352 10. 项目沟通管理.................................................................................................................359 10.1 规划沟通管理............................................................................................................366 10.2 管理沟通.....................................................................................................................379 10.3 监督沟通.....................................................................................................................388 11. 项目风险管理..................................................................................................................395 11.1 规划风险管理............................................................................................................401 11.2 识别风险.....................................................................................................................409 11.3 实施定性风险分析....................................................................................................419 11.4 实施定量风险分析....................................................................................................428 11.5 规划风险应对............................................................................................................437 11.6 实施风险应对............................................................................................................449 11.7 监督风险...................................................................................................................453 12. 项目采购管理................................................................................................................459 12.1 规划采购管理............................................................................................................466 12.2 实施采购.....................................................................................................................482 12.3 控制采购.....................................................................................................................492 13. 项目相关方管理.............................................................................................................503 13.1 识别相关方.................................................................................................................507 13.2 规划相关方参与........................................................................................................516 13.3 管理相关方参与........................................................................................................523 13.4 监督相关方参与........................................................................................................530 参考文献...............................................................................................................................537 第二部分 项目管理标准 1. 引论................................................................................................................................541 1.1 项目和项目管理..........................................................................................................542 1.2 项目组合、项目集和项目之间的关系.....................................................................543 1.3 组织治理与项目治理之间的联系.............................................................................545 1.4 项目成功与效益管理..................................................................................................546 1.5 项目生命周期..............................................................................................................547 1.6 项目相关方...................................................................................................................550 1.7 项目经理的角色..........................................................................................................552 1.8 项目管理知识领域......................................................................................................553 1.9 项目管理过程组..........................................................................................................554 1.10 事业环境因素和组织过程资产...................................... ... ............................................557 1.11 裁剪项目工件................................................................. ..............................................558 2. 启动过程组........................................................................................................................561 2.1 制定项目章程..............................................................................................................563 2.2 识别相关方...................................................................................................................563 2.2.1 项目管理计划组件.......................................................... ... ... ...................................564 2.2.2 项目文件示例........................ ... ......................................... ... ....................................564 2.2.3 项目管理计划更新.................................................... ... ...... ......................................564 2.2.4 项目文件更新............................................................... ... ... ......................................564 3. 规划过程组......................................................................................................................565 3.1 制定项目管理计划......................................................................................................567 3.2 规划范围管理..............................................................................................................567 3.3 收集需求.......................................................................................................................568 3.4 定义范围.......................................................................................................................569 3.5 创建 WBS......................................................................................................................570 2100433B

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